Introduction
Welcome to Chicken Road's Privacy Policy. This Privacy Policy describes how Chicken Road ("we," "our," or "us") collects, uses, and shares your information when you use our mobile game, website, and related services (collectively, the "Services").
By using our Services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with our policies and practices, do not use our Services.
We may change our Privacy Policy from time to time. We encourage you to review the Privacy Policy whenever you access our Services to stay informed about our information practices and the choices available to you.
Information We Collect
We collect several types of information from and about users of our Services, including:
Information You Provide to Us
- Account Information: When you register for an account, we may collect your name, email address, username, password, and profile picture.
- Profile Information: Information you provide in your user profile, such as your name, avatar, and any biographical information you choose to share.
- Communications: Information you provide when you contact us for customer support, participate in our surveys, or communicate with us in any way.
- Payment Information: If you make purchases within our game, we may collect billing and payment information. This information is processed by our payment processors, and we do not store full credit card details on our servers.
Information We Collect Automatically
- Device Information: We collect information about the device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
- Game Play Information: We collect information about your game play, such as your progress, achievements, scores, and in-game purchases.
- Log Information: When you use our Services, our servers automatically record certain information, including your IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data.
- Cookies and Similar Technologies: We use cookies and similar technologies to collect information about how you use our Services and to remember certain preferences.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services;
- Process transactions and send related information, including confirmations, receipts, and user experience surveys;
- Send technical notices, updates, security alerts, and support and administrative messages;
- Respond to your comments, questions, and requests, and provide customer service;
- Communicate with you about new features, products, services, and articles we think will be of interest to you;
- Monitor and analyze trends, usage, and activities in connection with our Services;
- Personalize and improve the Services and provide content or features that match user profiles or interests;
- Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards;
- Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Chicken Road and others.
How We Share Your Information
We may share your information as follows:
- With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf.
- For Legal Reasons: We may disclose your information if we believe that such action is necessary to comply with the law, legal process, or government request; to protect the rights, property, or safety of Chicken Road, our users, or others.
- With Your Consent: We may share your information with third parties when you give us your consent to do so.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
Your Rights and Choices
You have several rights and choices regarding your personal information:
Account Information
You can update, correct, or delete your account information at any time by logging into your account and modifying your profile settings. If you wish to delete your account entirely, please contact us at [email protected].
Marketing Communications
You can opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
Do Not Track
Some browsers offer a "Do Not Track" ("DNT") signal whereby you may indicate your preference regarding tracking and cross-site tracking. Although we do not currently employ technology that recognizes DNT signals, we will only process your personal data in accordance with this Privacy Policy.
Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no Internet or email transmission is ever fully secure or error-free. Therefore, you should take special care in deciding what information you send to us via the Internet.
Children's Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected].
International Data Transfers
We are based in Australia, and the information we collect is governed by Australian law. If you are accessing our Services from outside Australia, please be aware that information collected through the Services may be transferred to, processed, stored, and used in Australia and other jurisdictions. Data protection laws in Australia and other jurisdictions may be different from those of your country of residence. Your use of the Services or provision of any information therefore constitutes your consent to the transfer to and from, processing, usage, sharing, and storage of information about you in Australia and other jurisdictions as set out in this Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Chicken Road
17 Ocean Drive
Port Macquarie NSW 2444
Australia
Email: [email protected]
Phone: +61 483 506 127